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Care of the Patient with Respiratory Conditions

1 Contact Hour
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This peer reviewed course is applicable for the following professions:
Certified Medication Assistant (CMA), Certified Nursing Assistant (CNA), Home Health Aid (HHA), Licensed Nursing Assistant (LNA), Licensed Practical Nurse (LPN), Medical Assistant (MA)
This course will be updated or discontinued on or before Thursday, November 19, 2026

Nationally Accredited

CEUFast, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. ANCC Provider number #P0274.


Outcomes

92% of participants will know how to care for patients with respiratory conditions.

Objectives

Upon completion of this course, the participants will be able to:

  1. Describe four ways to care for patients with respiratory conditions.
  2. Identify how to stop infection.
  3. Summarize how to care for a patient with a tracheostomy.
  4. Identify how to care for a patient with a ventilator.
  5. Explain professional boundaries.
CEUFast Inc. and the course planners for this educational activity do not have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

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Care of the Patient with Respiratory Conditions
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To earn a certificate of completion you have one of two options:
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Author:    Maryam Mamou (BSN, RN, CWOCN)

Respiratory System Introduction

Before diving into caring for a patient with a respiratory condition, it is important to have an understanding of the parts and functions of our respiratory system.

Our bodies get oxygen from the air we breathe, and our organs need this oxygen to keep working. When we breathe out, we are getting rid of gases that are harmful to our bodies and must be cleared off. When someone takes a breath in, known as inhalation, their chest rises, and when they breathe out, the chest falls. Some of the other work that the respiratory system does is to protect our airways from unsafe particles that could irritate it. It also warms the air that we breathe in so that it has the same temperature as our body and adds moisture to it so that it has the moisture level that our bodies need (Cleveland Clinic, 2024).

Other parts of our respiratory system include the sinuses, throat, larynx, bronchial tubes,  diaphragm, and lungs. The sinuses make up empty spaces behind the nose and in the cheeks and help warm the air we breathe in and add moisture to it. The throat gathers the air from the nose and passes it down to the lungs. The larynx, or voice box, keeps the airways open during breathing. The two big bronchial tubes join the windpipe to the lungs and are lined with tiny hairs that move things like phlegm up. We have a left and right lung and they are the biggest part of the respiratory system. The lungs, which get bigger when we breathe in and get smaller when we breathe out, take oxygen from the air and move it into the bloodstream, where it is spread all over the body. The lungs move the waste product carbon dioxide from the blood into the air that you are going to breathe out (Cleveland Clinic, 2021).

Respiratory Conditions

Everyone, from the very young to the very old, can get respiratory conditions. Respiratory distress in children, particularly in newborns and infants, needs to be treated quickly because illness in young children can get worse much faster compared to adults. Respiratory arrest, where the child stops breathing, is the most common reason for cardiac arrest in children (Main Line Health, 2023).

Aging causes changes in our bodies; all organs, including the respiratory system, are affected. As people get older, the diaphragm becomes weaker and cannot help the lungs expand as they used to. This means that the person cannot breathe in the same amount of oxygen as before and breathe out the same amount of carbon dioxide. The rib cage also becomes thinner. Changes in the lung tissue can cause air to get trapped in the lungs (Medline Plus, 2023).

Around one-third of older people will live in a nursing home at some time in their lives. Nursing home residents are often women who are 85 years of age or older. The chances of living in a nursing home increase with age (American Geriatrics Society's Health in Aging Foundation, n.d.). Pneumonia is a common condition among nursing home residents and often results in the patient being admitted to hospital. Nursing home patients who are admitted to the hospital with pneumonia have a high risk for serious complications, including a decline in function and death (Griffith et al., 2020).

The entire body is affected when the respiratory system does not work correctly. Respiratory conditions include diseases of the airways that carry oxygen to the lungs. Lung conditions cause damage to the lung tissue. This damage leads to scarring or inflammation and makes it hard or impossible for the lungs to expand fully. Lung circulation conditions involve the blood vessels in the lungs. Common conditions include the following.

Flu: Influenza is probably the respiratory condition that we are all most familiar with. It is a condition that affects the nose, throat, and lungs. Most people who get the flu recover from it completely. However, for some people, the complications of the flu can be serious and life-threatening. Those most at risk of developing complications from the flu are:

  • Children under two years of age.
  • Older people or those who are over 65 years of age.
  • People who are living in nursing homes.
  • Pregnant women.
  • Persons with damage to their immune systems.
  • People with chronic health conditions such as asthma, diabetes, heart disease, kidney disease, and liver disease.
  • Those who have a body mass index (BMI) of 40 or greater. 

If a person is at risk for flu complications, they should be advised to see their health care provider. If they develop emergency signs of the flu, they must get immediate medical help. In adults, these emergency signs can include:

  • Problems with breathing or shortness of breath.
  • Chest pain.
  • Continuing dizziness.
  • Having a seizure.
  • Other health conditions that signal the patient has become worse.
  • Serious weakness or muscle aches (Mayo Clinic, 2022).

Asthma: This is a major respiratory condition that cannot be spread from person to person. Asthma is caused by the tightening of the small airways in the lungs. This leads to coughing and wheezing when breathing out and sometimes when breathing in. Shortness of breath can occur not only when the person is doing something, but it can also happen when they are resting, and they may experience chest tightness, which makes it hard to take a deep breath. When the symptoms worsen, this is called an asthma attack, which should not be ignored (World Health Organization [WHO], 2023). CNAs can help patients avoid triggers such as mold and pet dander. If the patient experiences an asthma attack, it is important to keep them comfortable (Pressbooks, n.d.).

Bronchitis: This is a condition where there is irritation of the airways that go to the lungs. The airways swell and fill up with mucus. Most often, bronchitis is caused by a virus infection, and this is called acute bronchitis. Chronic bronchitis can be caused by smoking. The main symptom of bronchitis is constant coughing, which usually brings up mucus. Some people can have a dry cough where there is no mucus. Other symptoms of bronchitis include wheezing, a whistling or rattling noise when the patient breathes, having a fever, feeling short of breath, a runny nose, no energy, and feeling tired. Those with bronchitis should be encouraged to drink extra fluids to help thin mucus. They should also be positioned for comfort (Pressbooks, n.d.).

Cancer: Lung cancer is a form of cancer that starts in the patient's lungs. Lung cancer is usually found in older people. Most of those with the condition are 65 years of age or older. Smoking is the main risk factor for lung cancer. The risk increases with the length of time the person smokes and the number of packs a day smoked. Caring for a patient with lung cancer can be hard. The job of the caretaker depends on the amount of care the patient needs. Things to be looked at are how advanced the cancer is, what treatments the patient is getting, and how their general health is. Emotional care is also needed. Having lung cancer can cause a patient to have many different feelings, including sadness, anger, and depression. Listening to the patient talk about their feelings, hopes, fears, and concerns is one of the most helpful things a caretaker can do (Marks, 2022). Patients who have lung cancer should be reminded not to smoke, should be positioned for comfort, and should participate in activities of daily living (ADLs) as tolerated (Pressbooks, n.d.).

Chronic obstructive pulmonary disease (COPD): COPD is not a single disease; it includes a group of diseases that cause blockage to the airflow and breathing problems. It includes conditions such as emphysema and chronic bronchitis. It is a serious condition and is the fourth leading cause of death in this country. In the United States, cigarette smoke is the number one cause of COPD. The symptoms of the condition include persons who cough or wheeze often, having a lot of phlegm, sputum, or mucus, shortness of breath, and finding it hard to take a deep breath. Some patients with COPD may have to use a portable oxygen tank if the oxygen levels in their blood are low. As a caretaker, it is important to know how the oxygen tank works and who and when to call for help if there are problems (Centers for Disease Control and Prevention [CDC], 2023). Patients with COPD should be encouraged to maintain a healthy weight by participating in exercises as they are able, and they should also be encouraged to quit smoking (Pressbooks, n.d.).

Congestive Heart Failure (CHF): CHF occurs when the heart does not pump blood adequately. Because the heart cannot keep up with the demands of the body, it returns to the heart too quickly and starts to back up or get congested. To make up for this congestion, the heart may beat faster and become bigger. People with CHF may experience shortness of breath, swelling, tiredness, coughing, and weight gain (Johns Hopkins Medicine, n.d.).

Croup: Croup is a respiratory infection that can be spread easily from patient to patient. It is found mostly in babies and young children, usually those younger than three years of age (Cleveland Clinic, 2023a).

Cystic Fibrosis: Cystic fibrosis is an inherited disease. Most patients are diagnosed with the condition by the time they are two years of age. However, there are some that are diagnosed when they are adults. People with this condition can have a whole range of symptoms that include very salty-tasting skin, coughing that can last for a long time, often with phlegm, repeated lung infections and pneumonia, wheezing or difficulty breathing, not growing or gaining weight, having problems with bowel movements or having many large, greasy stools, nasal polyps, constant sinus infections, an increase in the size of fingertips and toes, rectal prolapse, and infertility in men.

Pneumonia: Pneumonia is a condition of the lungs. The small air sacs in the lungs fill up with fluid or pus, and this will cause symptoms such as coughing, problems with breathing, chills, and fever. Pneumonia can be mild or serious, and people who are ill with pneumonia may have to be admitted to a hospital. The signs of pneumonia are coughing, which can produce greenish, yellow, or at times bloody mucus, a fever, with sweating and shaking, chills, shortness of breath, tightness in the chest, fast, shallow breathing, complaints of sharp chest pain that is worse when the patient tries to take a deep breath or when coughing, no appetite, poor energy and tiredness, and confusion, which is more common in older people with pneumonia. Since pneumonia can often look like the flu, it is better to see a primary care provider when the symptoms start to get a proper diagnosis. Children and older people should see a primary care provider at the beginning of symptoms. The two most at-risk age groups are children under two years of age and people who are older than 65 years. If you are caring for someone in these age groups or for someone of any age who has a chronic health condition or a weak immune system, make sure that they get medical attention as soon as possible. Patients with pneumonia need a lot of rest, and at home, they will need help with getting meals ready and other chores. They must be reminded not to overdo everyday activities until they are fully better (American Lung Association, 2023a). Depending on the type of pneumonia, patients may need an altered diet and should be reminded to take antibiotics if prescribed (Pressbooks, n.d.).

Tuberculosis (TB): TB is a disease caused by bacteria that mostly affects the lungs. TB spreads in the air when those with lung TB cough, sneeze, spit, talk, or sing. It only takes a few germs inhaled in the air to cause a person to get TB. The good news is that TB can, in nearly all cases, be cured by taking antibiotics. However, if it is not treated correctly, it can lead to death. The signs to look for can be general, such as heavy sweating when sleeping at night, known as 'night sweats,' having chills and fever, losing weight without meaning to, poor appetite, and feeling weak or tired; the symptoms that are found in the lungs include a cough that is continuous for more than three weeks, coughing up blood or sputum, and chest pain (Medline Plus, 2022).

Case Study One

Patricia is in her late seventies and has been residing in the rehabilitation unit for the last week after having major surgery. John, the CNA who has been helping to care for Patricia off and on the past week, notices that Patricia seems a bit more tired than usual. John asks Patricia if she is feeling okay, and Patricia responds, "Everything is fine." John makes a mental note to check on Patricia more frequently throughout his shift. John stops by an hour and a half later to check on Patricia again. She is sleeping soundly, but he notices that she appears flushed and coughs in her sleep while he is in the room. Because he knows she is tired and Patricia is sleeping soundly, John decides not to disturb her.

Later in this shift, John brings Patricia a glass of water, which she requested, and when he walks into the room, Patricia says, "Good morning, John! Nice to see you today." John is confused, as it is evening time, and knows he had just talked to Patricia earlier in the day. He chalks it up to Patricia being slightly confused after just waking up.

He continues routine checks on her throughout his shift but leaves without saying anything to the nurse or other healthcare providers. After the shift change, Patricia's condition seems to worsen. Aaron, the night shift CNA, immediately reports to the nurse that Patricia appears fatigued, flushed, and confused. After vitals were taken, it was determined that Patricia had a high fever and a cough and needed to be seen by a primary care provider to determine the cause. Patricia was diagnosed with pneumonia and was transferred to the medical-surgical floor to receive the appropriate treatment.

While Patricia did receive the appropriate care, it was delayed. John recognized that Patricia was not at her baseline but did not report that to the nurse or healthcare provider. If he had, Patricia may have gotten a pneumonia diagnosis earlier on and started treatment sooner.

Care of Patients with Respiratory Conditions

Depending on work area, qualifications, and experience, some of these tasks are associated with caring for someone with a respiratory issue and include the following (American Geriatrics Society's Health in Aging Foundation, n.d.):

  • Helping patients with ADLs such as bathing, grooming, toileting, dressing, and feeding.
  • Maintaining a clean and safe setting for patients and their families.
  • Noting how the patient is behaving to spot changes in their physical or mental condition and reporting these to the patient's primary care nurse.
  • Taking the patient's vital signs at the times they are ordered.
  • Regular checks on equipment that is being used with the patient such as pulse oximeters, blood pressure monitors, respiratory rate monitors, and oxygen delivery devices. These would include nasal cannulas and face masks. Regular skin checks under face masks and tubing are necessary to look for redness and skin irritation. One of the most common places a patient with a face mask or oxygen tubing will develop redness is around the ears.
  • Being a resource for other members of the healthcare team.

Patients with respiratory conditions not only have problems with breathing, but this affects everything else that they do. They become tired more easily and have less energy to do everyday things such as bathing, dressing, and even eating. They also have anxiety when they cannot get enough oxygen.

Having empathy is important when caring for patients with respiratory conditions. Empathy is being able to value and share the feelings of other people. It helps the caregiver to connect with the patients they are looking after and their families. Empathy makes it easier to talk with patients and those close to them and to be able to offer comfort and support(Moudatsou et al., 2020).

Patient Positioning

Check with the patient's nurse to make sure that there are no special instructions about positioning the patient or any position that the patient cannot be placed in. Normally, the best positions for patients with respiratory conditions are the semi-fowlers or fowlers position because these positions make it easier for them to breathe. The semi-fowler position is when the patient is lying on their back with the head of the bed raised to between a 30-degree and 45-degree angle. The patient's legs can be bent or straight. Fowler's position is where the head of the bed is raised to between a 45-degree and 60-degree angle. The patient's legs can be placed straight out or slightly bent. It is a higher position than semi-fowlers. Fowler's position makes chest expansion easier for the patient and improves breathing (Steris Healthcare, 2023).

For patients who cannot get out of bed, reposition them as often as possible, every two hours if allowed, to make breathing easier for them and stop secretions from pooling in their airways. Respiratory therapists teach patients breathing exercises, such as coughing and deep breathing movements. CNAs working with the patient should know what exercises the patient has been taught and encourage the patient to do them. If the patient is having problems doing breathing exercises or does not want to do them, the CNA should report this to the respiratory therapist or the nurse.

Watch for Changes

Watch the amount type of sputum that the patient is bringing up. Changes in the amount, thickness, or color of the sputum can be a sign of an infection or other change in the patient's condition and should be recorded and reported to the nurse. Notice the patient's breathing pattern. Notify the respiratory therapist or nurse if there are changes in breathing and if the patient is having difficulty breathing. A patient who is having difficulty with breathing should not be left alone, send someone to get help, turn on the call light, or open the patient's door and call out that help is needed immediately.

Mouth Care

Keep the patient's mouth moist and do regular mouth care. Never adjust the oxygen setting or stop the oxygen flow. If you have a concern about the patient's oxygen setting, talk to the patient's nurse or respiratory therapist. If the patient complains that they are not getting enough oxygen, call the nurse to check on the settings and stay with the patient.

Exercise

Regular exercise is important for patients with respiratory conditions to strengthen their lungs and heart. In the hospital, the physical therapist will put together an exercise program for the patient and work with them on activities such as getting out of bed and walking short distances.

The CNA should talk to the nurse or therapists working with the patient to decide on the best time to plan activities such as bathing and dressing the patient so that they are ready to do other activities but are not worn out. Patients who are too tired to do their exercise program lose interest in it and are more inclined to give up. Occupational therapists teach patients energy-saving skills that make it possible for them to do self-care and stay as independent as possible. These skills should be included in the care plan. The CNA should know the skills that the patient has been taught and help them to continue using them as needed throughout the day. The CNA needs to report back to the nurse or therapists how the patient is getting on with what they have learned and if the CNA sees any problems that they are having.

Eating

The patient's diet and eating habits can also be affected by their respiratory condition, and the type of food they eat can affect their breathing. For example, reducing the amount of carbohydrates in the diet can help make breathing easier. When the body turns carbohydrates into energy, it gives off more carbon dioxide for the amount of oxygen used. The patient then must exhale extra carbon dioxide. Sometimes, it can be hard for patients with respiratory conditions to eat enough calories each day. A special diet may be planned to help them stay at a healthy weight.

The patient should rest before eating. Assist the patient to sit upright for meals and make sure that they are in a comfortable position. Advise the patient to eat slowly and take small bites of food. Stop between bites and do some deep breathing exercises. It is best to eat 4-6 small meals a day. This makes it easier for the diaphragm to move and helps prevent problems with breathing. If taking drinks with meals makes the patient too full to finish eating, it can be better to drink fluids after meals.

Other things that can be done to make eating easier and more enjoyable for patients with respiratory conditions is knowing the foods they like and how they like them served. Can they prepare their meals at home, and what problems, if any, are they having with shopping for food and meal preparation? Helpful meal preparation advice includes cooking vegetables until they are soft. Use liquids such as broth, juice, or water to cook food until it is tender. Meats may be easier to chew if they are cut up into small pieces or minced. Dipping breads in liquid can make them easier to eat (American Lung Association, 2023b).

Stop Infections

Before going into a patient's room, a CNA should know if any special precautions need to be taken. Precautions are steps that healthcare workers take to stop the spread of infections. This information can be obtained from reports, care plans, and signs that are placed on the door of the patient's room. Good handwashing before and after caring for the patient is standard. Personal protective equipment includes gowns, gloves, masks, and eye protection.

Droplet precautions are steps taken to protect you against drops of moisture that come from an ill patient when they cough or sneeze. Respiratory droplets can also be produced when certain procedures are being done with the patient, such as suctioning. Normally, the droplets can travel about three feet, and CNAs caring for these patients will need to wear a gown, gloves, face mask, and eye protection.

Airborne precautions are used with a patient with certain infections that can be spread through the air. In addition to the protective equipment listed above, CNAs caring for these patients will also need to wear an approved N95 respirator mask.

Following isolation precautions protects the CNA, the patient, other patients, and the members of the healthcare team(Douedi & Douedi, 2023).

  • Standard precautions include good handwashing before and after caring for the patient. The steps for good handwashing are to:
    • Wet your hands with clean, running water; it can be either hot or cold.
    • Put soap on the hands and rub them together. Pay attention to washing the back of the hands, between the fingers, and under the fingernails.
  • Scrub your hands for at least 20 seconds, which is about the time it takes to hum the 'Happy Birthday" song from beginning to end twice.
  • Rinse your hands completely under clean, running water.
  • Dry them with a paper towel or with an air dryer (CDC, 2024).

If you cannot wash your hands with soap and water, a hand sanitizer can be used instead. A hand sanitizer decreases the number of germs on the hands, but it does not get rid of all types of germs. The correct way to use hand sanitizer is to put it on the palm of one hand and spread it to cover all the surfaces of both hands. Rub your hands and fingers together until they are dry, which takes about 20 seconds (CDC, 2024).

Case Study Two

William is a 65-year-old male who resides in a nursing home. He was recently discharged from a brief hospital stay, where he was diagnosed with TB. William is currently stable and happy to be back in his comfort zone. Because he was stable, he was released, but he is still considered contagious, and there is a sign hanging on his door that indicates airborne precautions should be taken.

Susie is a CNA who will be caring for William throughout her shift. She notices the airborne precautions sign on the door and gowns up in everything necessary, such as a gown, gloves, eye protection, and an N95 mask. She walks into William's room, greets him for the day, and goes over the plan of care, activities of the day, and what is on the menu.

Later in the day, Susie comes back to work with William on breathing exercises and afternoon activities. After putting on her protective equipment, she enters the room and works with William on all of the scheduled activities. Afterward, she removes her protective equipment, leaves the room, and starts to head to work with her next resident. She then realizes that she forgot to ask William how he was feeling. She knew it would be a quick question, so she entered the room without putting on any protective equipment. The conversation lasted longer than Susie anticipated, and she was exposed to TB without any protective equipment on.

Susie did not get sick from TB, nor did any of the other residents or employees. However, Susie put a lot of people at risk by entering the room without personal protective equipment and continuing to work with other residents. Susie should have put on her protective equipment before entering the room, regardless of the amount of time spent in the room with William.

Oxygen Therapy

Many patients with respiratory conditions will require the use of oxygen, as discussed above, for some of these conditions. While a CNA does not manage oxygen therapy, they can help maintain comfort and safety. The CNA should not change any oxygen settings but should be familiar with the patient's baseline and what to do if malfunctioning occurs or the patient's condition worsens. CNAs should ensure that smoking is prohibited around oxygen therapy, as it can cause a fire and explosion. Another important aspect of oxygen therapy that CNAs may be involved with is keeping the oxygen equipment clean. Depending on the setting, nasal cannulas should be washed or replaced often (Elsevier, n.d.).

Breathing Exercises

Patients with a respiratory condition may need to participate in breathing exercises. Two breathing exercises that patients may need to do include pursed lip breathing and diaphragmatic breathing. With pursed lip breathing, the patient should be instructed to relax their shoulder muscles and their neck. They should breathe in through their nose for a couple of seconds but should keep their mouth closed when doing so. Then, they should be instructed to breathe out through pursed lips for two to five seconds (Cleveland Clinic, 2023b). Diaphragmatic breathing involves having the patient lie on their back. If this is uncomfortable, a pillow can be used as support when placed under the knees. One hand should be placed on the chest, and the other hand should be placed below the rib cage on the stomach. The patient should then inhale through the nose deeply and count to three. The goal is to keep the chest from moving while breathing in. While the chest remains still, the ribs and stomach can be felt moving upwards. Then, the patient should tighten their stomach muscles and count to five or six while exhaling through their pursed lips (Cleveland Clinic, 2022).

Tracheostomy

A tracheostomy is a surgical procedure that makes a small opening in the trachea to allow the patient to breathe. A tube is put into the tracheostomy opening, and this tube must always be kept in place and clear of secretions. These patients have blockage of their upper airway, and the only way they can get air into their lungs is through the tracheostomy tube. Never cover the opening of a tracheostomy with a blanket or anything else(Raimonde et al., 2023). Depending on the qualifications and training of the CNA, their work with a patient who has a tracheostomy may differ.

When bathing a patient with a tracheostomy, the CNA should be careful not to get water into the tracheostomy tube. Care should also be taken not to dislodge the tracheostomy tube. It is held in place with special tracheostomy ties that are attached to each side of the tracheostomy tube and tied around the patient's neck. Assistants should check to see if the ties are wet or covered with mucus and let the nurse know.

Also, when caring for a patient with a tracheostomy, it is important to check that the tracheostomy ties are neither too tight nor too loose around the patient's neck. For an adult patient, it should be possible to put a finger under the tracheostomy tie. For a child, it should only be possible to put a fingertip under the tie. If the tracheostomy tie is found to be too tight or to lose, this needs to be reported immediately to the nurse. Ties that are too tight can cause pressure on the patient's skin, with redness and skin breakdown. A tie that is too loose puts the tracheostomy tube at risk of falling out (Emory, 2022).

Ventilators

Mechanical ventilators are machines that are used with patients who cannot breathe by themselves. The ventilator pushes air in and out of the patient's lungs. These patients are very ill and usually need more one-on-one care than other patients. Ventilators have alarms that will sound if there is a problem. If an alarm sounds, the CNA should immediately call the nurse (Emory, 2022).

Patients on ventilators may be kept paralyzed by medication. Even if they are awake, they cannot talk and can have a hard time making their needs known. The CNA needs to keep this in mind and try to have good communication with the patient. This will help the patient to be less anxious and less afraid. Some ways to communicate with the patient include writing if this is possible for the patient. If this is too much for the patient to do, the CNA should use simple questions that need a 'yes' or 'no' answer, and the patient can use slight head, eye, or finger movements to answer. Here are some things that can be done to make communication with a patient who is ventilator-dependent easier:

  • Say the patient's name and gently touch them on their shoulder or arm to let them know you are there.
  • Make eye contact with the patient and smile.
  • Make sure that you are both using the same signal to communicate 'yes' and 'no.'
  • Speak to the patient in simple, short phrases and stop between thoughts.
  • Give the patient the time they need to think and respond. If the patient does not seem to have understood your question, repeat it and try to use more familiar words.
  • Use visual cues when talking to the patient. For example, gesture or point to objects. To find out if the patient has any needs or has any symptoms, such as pain, and use a communication board that has clearly printed symbols.
  • Tell the patient what you are going to do before you start, for example, "I'm going to change the top sheet that is over you."
  • Before you leave the room, let the patient know that you are leaving and let them know when you will be back to check on them (Alberta Health Service, 2020).

Never make changes to ventilator settings, turn off alarms, or remove a patient from a ventilator. If you find that a ventilator alarm is sounding or the patient is looking distressed or restless, immediately call the patient's nurse and stay with the patient(Emory, 2022).

Professional Boundaries

A CNA needs to communicate well with patients, their families, nurses, primary care providers, and therapists. Sometimes, it's easy to think, "Maybe I'm wrong, I should not say anything." It is wise to keep in mind that everyone is wrong from time to time, including primary care providers, nurses, and therapists, and in the interests of the patient, it is better to speak up and voice your concerns.

Providing comfort and support does not mean that the CNA forgets about professional boundaries. A professional boundary is a safe space between the patient and the CNA. In the relationship between the patient and the CNA, the patient is, to some degree, helpless and needs care, while the CNA has a certain amount of power because they can give the care that the patient needs. Some examples of crossing professional boundaries include:

  • Sharing personal information with the patient.
  • Keeping secrets with or for a patient.
  • Acting as if you are the only one who knows how to care for the patient.
  • Showing favoritism by spending more time with one particular patient.
  • Complaining or making jokes about your employer or other team members to a patient.
  • Sharing information about a patient or the time you spend with them on social media (Nyhus, 2021).

To prevent crossing professional boundaries, the CNA should:

  • Treat all the patients you are caring for with the same dignity and respect.
  • Always speak and act professionally.
  • Keep patient information confidential and only talk about patients with coworkers when it is needed.
  • Ask for information about a patient on a need-to-know basis.
  • Nothing about the patient, or even hints about the patient's care, should be posted on social media (Nyhus, 2021).

A CNA must have all the information they need to know to provide safe and complete care to a patient. However, if some facts do not have anything to do with patient care, the CNA should not ask about them. CNAs also need to be good at organizing and keeping track of patient information such as patient vital signs, special needs of a patient, and supplies needed.

Case Study Three

Callie is helping to train a new CNA who is coming to work on the cardiac unit. They are doing a room check to make sure that it has everything that is needed for the patient. Callie points out to Brian, the new CNA, that first, they look to see if the correct signs are on the patient's room door. This patient is on oxygen and is on contact precautions, and both signs are on the door. They then use the hand sanitizer, which is immediately outside the room door, to clean their hands before entering the room.

Callie approaches the patient's bed, says the patient's name in a soft voice, "Ms. Brown," and gently touches her arm. Callie asks the patient if she needs anything, and Ms. Brown raises her right index finger. Callie tells Brian that this means 'no.' Callie explains to Brian that since Ms. Brown has a tracheostomy and still uses a ventilator for part of the day, her healthcare team uses different gestures to make it easier for Ms. Brown and her caregivers to communicate with each other. Callie points to a picture chart on the wall next to the patient's bed that has different gestures that are used with Ms. Brown and what each one means. Callie says that this also helps the patient's family members communicate with the patient, and family and healthcare team members know the exact meaning of each gesture, so there is no confusion.

After introducing Brian to Ms. Brown, Callie explained to the patient that they were checking to make sure nothing was missing from her room. First, Callie notes the bag-valve-mask on the wall next to the ventilator. Callie tells Brian that this must always be there. It is used to help the patient to breathe in an emergency. If it is ever found missing from any patient's room who is on a ventilator, the nurse or respiratory therapist must be informed immediately.

Callie points to the sealed tracheostomy kit on the bedside table and tells Brian that it must always be there in case the tube in the patient's airway falls out. The nurse and respiratory therapist check this every shift. However, if the CNA ever finds that this kit is missing or has been opened and not replaced, they must inform the nurse immediately. Callie also tells Brian never to remove any piece of equipment from a patient's room, even if it looks like it has already been opened. Let the nurse know.

Brian asks what he should do if he finds the ventilator alarm sounding. Should he call the nurse and turn it off? Callie tells him to call the nurse immediately but not to turn off the alarm. Stay with the patient, stay calm, and let them know that their nurse is on the way.

When checking the other supplies in the room, Callie found that there were no small gloves in the glove container. Brian wants to know if it's okay for someone with small hands to use the medium size gloves. Callie says that this is not a good practice. Every CNA should have properly fitting gloves so they can easily do care activities. Wearing the wrong size gloves could be uncomfortable for the CNA and the patient and make doing care harder. Callie reminds Brian that it is the CNA's responsibility to make sure that all the supplies needed for patient care, such as gowns, gloves, and masks, are available.

Callie makes eye contact with Ms. Brown, tells her that they are leaving, and asks if there is anything she needs. Ms. Brown indicates that she wants the lights lowered. Callie does this and tells her the time when she will be back to check on her. Ms. Brown looks at the clock on the opposite wall. Callie explains to Brian that it is important to let the patient know that they are not alone and when they can expect to see their CNA again. This helps the patient to be less anxious. If, for some reason, the CNA cannot get back at that time, they should ask someone else, such as the nurse, to check on the patient or to find someone to check on them.

Summary

There are many roles and responsibilities of a CNA, especially when caring for someone with a respiratory condition. CNAs can assist with ADLs and other necessary tasks that are essential for self-care. CNAs are also able to help monitor and report vital signs, ensuring the patient is in stable condition. They also help to make sure the patient's environment is safe and promote well-being. Comfort is an essential part of health and well-being, and CNAs play an important role in helping patients maintain comfort. Providing emotional support and companionship is an important part of care.

Caring for someone with a respiratory condition can be hard work. The CNA needs to know about the patient's respiratory problems and other health conditions that the patient has. It is important not to divide the patient into separate conditions. Look at the patient as a whole person and realize that the patient is affected by everything that is going on with them.

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Implicit Bias Statement

CEUFast, Inc. is committed to furthering diversity, equity, and inclusion (DEI). While reflecting on this course content, CEUFast, Inc. would like you to consider your individual perspective and question your own biases. Remember, implicit bias is a form of bias that impacts our practice as healthcare professionals. Implicit bias occurs when we have automatic prejudices, judgments, and/or a general attitude towards a person or a group of people based on associated stereotypes we have formed over time. These automatic thoughts occur without our conscious knowledge and without our intentional desire to discriminate. The concern with implicit bias is that this can impact our actions and decisions with our workplace leadership, colleagues, and even our patients. While it is our universal goal to treat everyone equally, our implicit biases can influence our interactions, assessments, communication, prioritization, and decision-making concerning patients, which can ultimately adversely impact health outcomes. It is important to keep this in mind in order to intentionally work to self-identify our own risk areas where our implicit biases might influence our behaviors. Together, we can cease perpetuating stereotypes and remind each other to remain mindful to help avoid reacting according to biases that are contrary to our conscious beliefs and values.

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