The purpose of this course is to prepare healthcare professionals to identify child abuse and maltreatment/neglect and to comply with Pennsylvania mandatory reporting requirements.
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CEUFast, Inc. is an AOTA Provider of professional development, Course approval ID#00899. This distant learning-independent format is offered at 0.2 CEUs Intermediate, Categories: Foundational Knowledge. AOTA does not endorse specific course content, products, or clinical procedures. AOTA provider number 9757.
The purpose of this course is to prepare healthcare professionals to identify child abuse and maltreatment/neglect and to comply with Pennsylvania mandatory reporting requirements.
After completing this course, the learner will be able to:
Violence is an essential public health issue. The World Health Organization (WHO) estimates that nearly 53,000 children are murdered each year. The prevalence of forced sexual intercourse and other forms of sexual violence involving touch among boys and girls under 18 is 73 million and 150 million, respectively.1
The US Department of Health & Human Services reports that there are nationally around 678,000 victims of child abuse and neglect. The victim rate is 9.2 victims per 1,000 children in the population.2
Victim demographics include2:
Child fatalities from abuse and neglect are estimated at 1,770, resulting in a rate of 2.39 per 100,000 children in the population.2
The youngest children are the most vulnerable to maltreatment, with 46.6 percent of child fatalities younger than one-year-old and dying at a rate of 22.77 per 100,000 children in the same age population. Boys have a higher child fatality rate than girls: 2.87 per 100,000 boys in the population, compared with 2.19 per 100,000 girls in the population.2
The rate of African-American child fatalities (5.48 per 100,000 African-American children) is 2.8 times greater than the rate of White children (1.94 per 100,000 White children) and 3.4 times greater than the rate of Hispanic children (1.63 per 100,000 Hispanic children).2
Studies conclude that professionals who have contact with children report only half of the incidents that may be abuse.3 The reasons for this low report rate were:
The study also found that professionals are often influenced by their professional beliefs, values, and past experiences.3
Protecting Pennsylvania's children from abuse and neglect is a shared responsibility. It requires collaboration from the formal child protective services system, community partners, and citizens to provide local safety nets for children and families facing challenges in our communities and neighborhoods.
Recently, 23 pieces of legislation were enacted, changing how Pennsylvania responds to child abuse. These changes significantly impact the reporting, investigation, assessment, prosecution, and judicial handling of child abuse and neglect cases.
These changes:
This website, KeepKidsSafe.pa.gov, is designed to serve as the hub for information related to critical components impacting child protection, including a link for mandated reporters to make reports of suspected child abuse electronically, training on child abuse recognition and reporting, information related to clearances and general information related to child protection.4
The Pennsylvania Child Protective Services Law (CPSL) was enacted in 1975 to protect children from abuse, allow the opportunity for healthy growth and development, and, whenever possible, preserve and stabilize the family.
The primary focus of Pennsylvania's Child Welfare System is the safety, permanency, and well-being of the children we serve. We operate from the assumption that children belong with their own families and should receive necessary services in the community rather than being placed outside of their homes. Although placement away from their families should be the last resort, if necessary, children should be placed in the most appropriate setting to meet their needs, preferably a location that promotes reunification with the family as soon as possible.
The Child Welfare System (CWS) in Pennsylvania is state-supervised and county-administered.
The Department of Public Welfare is responsible for:
The county children and youth agency is responsible for the following:
Each county's children and youth social service (CYS) agency is responsible for administering a children and youth social services program to children and their families. This agency includes services designed to:
Reports of child abuse will be made through ChildLine, but the following is the contact information for the regional state CWS agencies for your information.
Southeast Region
Office of Children, Youth, and Families
801 Market Street, 6th Floor
Philadelphia, PA 19107
(215) 560-2249 or (215) 560-2823
Counties Served: Bucks, Chester, Delaware, Montgomery, Philadelphia
Western Region
Office of Children, Youth, and Families
11 Stanwix Street, Room 260
Pittsburgh, PA 15222
(412) 565-2339
Counties Served: Allegheny, Armstrong, Beaver, Butler, Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Fayette, Forest, Greene, Indiana, Jefferson, Lawrence, McKean, Mercer, Potter, Venango, Warren, Washington, Westmoreland
Northeast Region
Office of Children, Youth, and Families
Scranton State Office Building
100 Lackawanna Avenue, 3rd Floor
Scranton, PA 18503
(570) 963-4376
Counties Served: Berks, Bradford, Carbon, Lackawanna, Lehigh, Luzerne, Monroe, Northampton, Pike, Schuylkill, Sullivan, Susquehanna, Tioga, Wayne, Wyoming
Central Region
Office of Children, Youth, and Families
Bertolino Building
1401 North Seventh Street, Fourth Floor
Harrisburg, PA 17120
(717) 772-7702
Counties Served: Adams, Bedford, Blair, Cambria, Centre, Clinton, Columbia, Cumberland, Dauphin, Franklin, Fulton, Huntingdon, Juniata, Lancaster, Lebanon, Lycoming, Mifflin, Montour, Northumberland, Perry, Snyder, Somerset, Union, York
General Protective Services: Services and activities that are related to the safety of children, including, but not limited to, inadequate housing, clothing, and supervision.
Child Protective Services: Services and activities that are provided for concerns of child abuse. Ways to identify abuse and the reporting processes are discussed later in this course.
The following are legal definitions that are important to understand to identify child abuse.
Child: An individual under 18 years of age.
The definition of perpetrator is used to determine if the case is child abuse. As a mandatory reporter, you should report any situation that is unclear to you. If the abuser does not meet the definition of a perpetrator, the case will be referred to the appropriate agency or services by the CWS.
The perpetrator of Child Abuse:
The perpetrator of child abuse for failure to act:
School Employee: An individual employed by a school or who provides a program, activity, or service sponsored by a school. The term excludes an individual who has no direct contact with children.
If the alleged perpetrator is a school or childcare service employee, the administrator or employer will receive notice of a pending allegation and the report's final status following the investigation of whether the report is indicated, founded, or unfounded. If the perpetrator is a school employee, the report's final status notice shall be sent to the Department of Education within ten days of the completion of the investigation.
Act or failure to act: A perpetrator can cause the abuse (act) or can allow the abuse through negligence.
Child abuse means intentionally, knowingly, or recklessly doing any of the following:
Recent act or failure to act: Any act or failure to act committed within two years of the date of the report to the Department or county agency.
Serious bodily injury: Bodily injury that creates a substantial risk of death or which causes severe permanent disfigurement or protracted loss or impairment of the function of any bodily member or organ.
Serious mental injury: A psychological condition, as diagnosed by a physician or licensed psychologist, including the refusal of appropriate treatment, that:
Serious physical neglect: Any of the following when committed by a perpetrator that endangers a child's life or health, threatens a child's well-being, causes bodily injury, or impairs a child's health, development, or functioning:
Sexual abuse or exploitation: Any of the following:
This paragraph does not include consensual activities between a child who is 14 years of age or older and another person who is 14 years of age or older and whose age is within four years of the child's age.
The health care provider is a licensed hospital or health facility or person who is licensed, certified, or otherwise regulated to provide health services under the laws of the Commonwealth, including a physician, podiatrist, optometrist, psychologist, physical therapist, certified nurse practitioner, registered nurse, nurse midwife, physician's assistant, chiropractor, dentist, pharmacist, or an individual accredited or certified to provide behavioral health services.9
The department is the Department of Human Services of the Commonwealth.9
Environmental factors: No child shall be deemed to be physically or mentally abused based on injuries that result solely from environmental factors, such as inadequate housing, furnishings, income, clothing, and medical care, that are beyond the control of the parent or person responsible for the child's welfare with whom the child resides. This subsection shall not apply to any childcare service, as defined in this chapter, excluding an adoptive parent.
Practice of religious beliefs: If, upon investigation, the county agency determines that a child has not been provided needed medical or surgical care because of sincerely held religious beliefs of the child's parents or relative within the third degree of consanguinity and with whom the child resides, which beliefs are consistent with those of a bona fide religion, the child shall not be deemed to be physically or mentally abused.
Use of force for supervision, control, and safety purposes: The use of reasonable force on or against a child by the child's parent or person responsible for the child's welfare shall not be considered child abuse if any of the following conditions apply:
Rights of parents: Nothing in this chapter shall be construed to restrict the generally recognized existing rights of parents to use reasonable force on or against their children for the purposes of supervision, control, and discipline of their children. Such reasonable force shall not constitute child abuse.
Participation in events that involve physical contact with the child: An individual participating in a practice or competition in an interscholastic sport, physical education, a recreational activity, or extracurricular activity that involves physical contact with a child does not, in itself, constitute contact that is subject to the reporting requirements of this chapter.
Child-on-child contact: Harm or injury to a child that results from the act of another child shall not constitute child abuse unless the child who caused the harm or injury is a perpetrator.
No child shall be deemed to be a perpetrator of child abuse based solely on physical or mental injuries caused to another child in the course of a dispute, fight, or scuffle entered into by mutual consent.
A law enforcement official who receives a report of suspected child abuse is not required to make a report to the Department under section 6334(a) (relating to the disposition of complaints received) if the person allegedly responsible for the child abuse is a non-perpetrator child.
Defensive force: Reasonable force for self-defense or the defense of another individual shall not be considered child abuse.
Exclusions are used when evaluating a case in order to substantiate the report. However, a mandatory reporter's responsibility is to report suspected abuse. If the mandatory reporter is unsure, a report should be filed. The CWS will investigate and determine that child abuse did not occur if the case meets the exclusion criteria.
The Pennsylvania Consolidated Statutes provide for additional grounds for involuntary termination of parental rights, providing for other grounds for aggravated circumstances; allowing for the release of information in confidential reports to law enforcement when investigating cases of severe forms of trafficking in persons or sex trafficking; adding a category of child abuse to include: engaging a child in a severe form of trafficking in persons or sex trafficking.
Anyone (permissive reporter) may report suspected abuse at any time and are encouraged to do so.6
The following adults are mandated to report suspensions of child abuse:
Privileged/confidential communications6:
Exceptions are6:
If a child is in immediate danger, call 911.
The mandated reporter is required to report even if their knowledge is incomplete. The role of the mandated reporter is to assess for reasonable cause to suspect abuse. The mandated reporter identifies the reasonable cause and leaves the investigation to specially trained workers in the CWS.
The mandated reporter does not:
When talking with children, establish reasonable cause, find a private place, and remain calm. Be honest, open, and upfront with the child. Be supportive. Listen to the child and stress that it's not the child's fault. Do not overreact, make judgments, make promises, nor interrogate or investigate.
There is no legal requirement to inform the parent or other persons legally responsible for the childcare that you are making a report to ChildLine. In fact, informing the parents of the report may place the child at risk of harm. Do not assume that the parent will support the child.
In the case of suspected sexual abuse, avoid talking in detail with the child about the incident. Particular guidelines apply to the case of alleged sexual abuse. Usually, CWS and law enforcement work together to interview the child at the same time using specially trained professionals.
Reasonable cause to suspect things that, based on what you have observed or been told, combined with your training and experience, you feel that harm or imminent danger of harm to the child could result from an act or omission by the person legally responsible for the child. If there is reasonable cause to suspect the child is being abused or maltreated, you must call ChildLine immediately.3
Mandated reporters are required to make a report of suspected child abuse if they have reasonable cause to suspect that a child is a victim of child abuse under any of the following circumstances:
It is not required that the child comes before the mandated reporter in order to make a report of suspected child abuse.
Crimes committed against the child should be reported directly to law enforcement. If you're uncertain if the incidence is criminal, you can contact the CWS anyway. If the child is in imminent danger, contact law enforcement immediately. Imminent danger is when the child is placed at immediate risk or a substantial risk of harm. In other words, how direct is the threat to the child? The danger must be immediate or nearly immediate.3
then
No more than one report from any institution, school, or agency is required. Still, the report should include the names and contact information of everyone who knows the situation.
Reports of child abuse may be reported to ChildLine electronically at www.compass.state.pa.us/cwis if the situation does not require an emergency response.
You should call the Child Abuse Hotline, ChildLine, at 1-800-932-0313 for the following situations:
If an oral report is made to ChildLine, a report of suspected child abuse, form CY-47, must also be completed and forwarded to the county children and youth agency within 48 hours after making the report. This form can be obtained at www.KeepKidsSafe.pa.gov under the forms tab or from the children and youth agency. If a report is made electronically, no form CY-47 is required to be completed.
Be prepared to articulate your concerns clearly and concisely when you call ChildLine. The following is a list of information the mandated reporter is asked to provide if known:3
The law requires that mandated reporters identify themselves and where they can be reached. This information is helpful if the caseworker needs additional information. However, the identity of the person making the report is kept confidential, except for being released to law enforcement officials or the district attorney's office.
Mandatory reporting and postmortem investigation of deaths.6
A person or official required to report suspected child abuse cases, including employees of a county agency, who has reasonable cause to suspect that a child died as a result of child abuse shall report that suspicion to the appropriate coroner or medical examiner. The coroner or medical examiner shall accept the report for investigation and report his findings to the police, the district attorney, the appropriate county agency, and the hospital if a hospital makes the report.7
ChildLine forwards the report of suspected child abuse to the local county children and youth agency, which investigates the report to determine if the allegations can be substantiated as child abuse/neglect and also arranges for or provides the services that are needed to prevent further maltreatment of the child and to preserve the family unit.7 Services that are available include:
The county children and youth agency must begin an investigation within 24 hours. A thorough inquiry is conducted to determine if the child was abused and what services are appropriate for the child and family. This must be completed within 30 days unless the agency justifies as to why the investigation cannot be completed, including attempts being made to obtain medical records or interview subjects of the report.7
If the alleged perpetrator report does not meet the definition of perpetrator but does suggest the need for an investigation, ChildLine will forward the information to the district attorney's office in the respective county.7
Mandated reporters are immune from any criminal or civil liability if the report was made in good faith. Good faith for the mandated reporter is presumed. If someone accuses you of making a false report, they have to prove to you acted with gross negligence or willful misconduct.3
Mandated reporters who willfully fail to report child abuse are not subject to felony offenses in the second or third degree. The degree of the offense is dependent upon the severity of the unreported child abuse as well as the history of the previous failure to report offenses.9
the offense is a felony of the third degree if9:
An offense not otherwise specified previously is a misdemeanor of the second degree.9
If a mandated reporter makes a report to law enforcement or the appropriate county agency in lieu of reporting to ChildLine, this is not an offense for failure to report, as long as the report was made in a good faith effort to comply with the requirements to report.9
Mandated reporters will receive information from the Department regarding the final status of the report, whether it was unfounded, indicated, or founded, and the services planned or provided to protect the child.7
Indicators of abuse warn the mandated reporter to pay more attention to a particular situation. Sometimes, there are no indicators even though the child is being abused. There are three types of indicators of abuse or maltreatment/neglect:
Indicators should not be viewed in isolation; they must be considered about the child's condition. Indicators should be considered in the overall context of the child's physical appearance and behavior. Sometimes, a single indicator is self-evident or points to abuse or maltreatment/neglect. Often, several indicators must be pulled together, or clusters of indicators must be used to develop a reasonable cause.3
Some mandated reporters see a child only once are, very infrequently. Others see them more often. In looking for reasonable cause, you must consider what you know about the child's normal behavior. No two children will respond the same way to the same situation.
Common physical indicators are severe unexplained or suspicious bruises and welts, fractures, burns, lacerations, or abrasions. Specific physical indicators of abuse, maltreatment, or neglect are3:
Handprint Injury8
(AbuseWatch.net, 2012)
(AbuseWatch.net, 2012)8
Spiral Fracture8
(AbuseWatch.net, 2012)
Cigarette burn8
(AbuseWatch.net, 2012)
Glove like burn8
(AbuseWatch.net, 2012)
Sock-like burn8
AbuseWatch.net, 2012)
Steam Iron Injury8
(AbuseWatch.net, 2012)
Looped cord injury (AbuseWatch.net, 2012)8
Accidental injuries usually involve injury to a bony prominence of the body, such as the elbows, knees, and shins. Suspicious injuries typically occur in areas not susceptible to accidental age-appropriate areas. The following pictures indicate areas where children would generally bruise, suspicious bruising areas, and other suspicious areas of injury.
Bruising Areas8
(AbuseWatch.net, 2012)
Suspicious areas of bruising8
(AbuseWatch.net, 2012)
Clues to the mechanism of injury8
(AbuseWatch.net, 2012)
Consider the size and shape of the injury, as well as the location of the injury.3 Consider the relationship of the mechanism of injury (explanation of how the injury occurred) to the child's developmental stage. For example, toddlers fall when they learn to walk, and young children scrape their knees when learning to ride a bicycle. Consider if the story given as an explanation for an injury would produce the physical indicators present. For instance, a toddler falls to the floor while walking, not striking anything when he falls. That toddler has bruises on the back of his legs. One would expect that from a fall while walking, and the toddler would have bruises and scrapes on his hands, knees, and shins, not bruises on the back of his legs.
Child behavioral indicators of physical abuse, maltreatment, or neglect may be3:
Parent behavioral indicators of physical abuse, maltreatment, or neglect may be3:
Child physical indicators of emotional abuse, maltreatment, or neglect may be3:
AbuseWatch.net, 20128
Child behavioral indicators of emotional abuse, maltreatment, or neglect may be3:
Parent behavioral indicators of emotional abuse, maltreatment, or neglect may be3:
Child physical indicators of sexual abuse may be3:
Child behavioral indicators of sexual abuse may be3:
Parent behavioral indicators of sexual abuse may be3:
Funding for state grants is authorized by the federal Child Abuse Prevention and Treatment Act (CAPTA). A grant is available for states with policies and procedures that ensure provers refer infants with specific situations to a multidisciplinary team to develop a Plan of Safe Care. Specific infants are identified as9:
After the birth of a child with a specific situation, notice must be given to Pennsylvania DHS. Notification can be made to ChildLine electronically through the Child Welfare Portal or at 1-800-932-0313. The notification is not a child abuse report.9
Before discharge, a multidisciplinary team meeting must be held. The team will inform the needs of the child, parents, and immediate caregivers to determine the appropriate lead agency for developing, implementing, and monitoring a Plan of Safe Care. The parents and primary caregivers must be involved to identify the need for access to treatment for any substance use disorder or other physical or behavioral health condition that may impact the safety, early childhood development, and well-being of the child.9
A Multidisciplinary Team to inform the Plan of Safe Care may include9:
Health care professionals involved in the delivery or care of an infant or an infant up to age one with the specific situations identified above, in any setting, must notify the Pennsylvania DHS immediately. This notification is mandated. The purpose of the notification is to assess the child and the child's family for a Plan of Safe Care.9
Depending on the needs of the child and parents(s)/caregivers(s), ongoing involvement of the county agency may not be required.9
Information about Pennsylvania's Plan of Safe Care is available at: www.keepkidssafe.pa.gov/resources/PlansSafeCare/index.htm
Case Study A:
Case Study B:
Case Study C:
Case Study D:
Case Study A:
Case Study B:
Case Study C:
Case Study D:
CEUFast, Inc. is committed to furthering diversity, equity, and inclusion (DEI). While reflecting on this course content, CEUFast, Inc. would like you to consider your individual perspective and question your own biases. Remember, implicit bias is a form of bias that impacts our practice as healthcare professionals. Implicit bias occurs when we have automatic prejudices, judgments, and/or a general attitude towards a person or a group of people based on associated stereotypes we have formed over time. These automatic thoughts occur without our conscious knowledge and without our intentional desire to discriminate. The concern with implicit bias is that this can impact our actions and decisions with our workplace leadership, colleagues, and even our patients. While it is our universal goal to treat everyone equally, our implicit biases can influence our interactions, assessments, communication, prioritization, and decision-making concerning patients, which can ultimately adversely impact health outcomes. It is important to keep this in mind in order to intentionally work to self-identify our own risk areas where our implicit biases might influence our behaviors. Together, we can cease perpetuating stereotypes and remind each other to remain mindful to help avoid reacting according to biases that are contrary to our conscious beliefs and values.