≥ 92% of participants will know how to be aware of workplace dangers, how communication of hazards is regulated through OSHA and NIOSH, how to report safety issues to OSHA, and how to advocate for safer workplaces.
CEUFast, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. ANCC Provider number #P0274.
≥ 92% of participants will know how to be aware of workplace dangers, how communication of hazards is regulated through OSHA and NIOSH, how to report safety issues to OSHA, and how to advocate for safer workplaces.
Healthcare professionals who complete this CEU offering will be able to:
Professional healthcare workers (HCWs) face a myriad of hazards in our workday world. Although we are the carers of others by profession, we don’t do a very good job of caring for ourselves. Like other occupations in our country, we have hazardous jobs. Biological, chemical, and physical hazards are indoors and outside healthcare facilities. According to OSHA’s 2020 report, more workers are injured in the healthcare workplace than in any other occupational sector, and this number is increasing yearly. While healthcare hazardous communication has improved, safety gaps and laws are still designed to protect HCWs. Additionally, as medical facilities proliferate, HCWs multiply, both in and outside the patient-facing positions. Therefore, there will always be more newly trained employees and more experienced, complacent ones who will get injured. Workplace injury costs to the worker can be life-changing and challenging for everyone around the injured, including co-workers, family, and friends.
Drs. Rosner and Markowitz (2020) state that manufacturers have fought against worker safety regulations due to rising financial costs. The manufacturing owners have fought repeatedly to be allowed to set their own less restrictive (and less expensive) rules concerning working conditions regarding worker safety. This struggle goes back to the safety rules of mining (such as hours, ventilation, fire exits, etc.) in the 40s and 50s, child labor, the sewing sweatshops, and basement bakeries of the era. Whenever our country changes political hands, the anti-regulationists fight with the social justice protectionists to either keep worker safety rules or dismantle them. OSHA has been partially dismantled over the years, along with other regulating agencies like the Environmental Protection Agency (EPA) and the Centers for Disease Control and Prevention (CDC), with every anti-regulation election winner to the white house since these regulatory safety agencies were established.
Alarm Fatigue:
Body mechanics:
Ergonomics:
Hazmat:
HCS/GHS:
LD50:
NIOSH:
OSHA:
PPE:
PASS:
RACE:
Standard Precautions:
Universal Precautions:
So, what is meant by hazard communication? The first thing that may come to mind is the pictogram showing a stick figure worker slipping on a wet surface. That is a form of hazard communication, but there is so much more to it.
“Healthcare workers (HCWs) are at high risk of occupational injuries, and approximately 10–15% of patients are affected by an adverse event during their hospital stay” (Strid et al., 2021).
Prevention is the key to a safer workplace. Below are two examples of hazardous communication for fire safety.
R.A.C.E for Fire Safety
The procedure will vary among facilities and establishments.
Consult your safety departments for further details.
Figure 1. P.A.S.S. mnemonic for fire extinguisher use
Signs and signage in the workplace
Figure 2. Safety/Hazard Signs
“These symbols provide essential safety information that could prevent injury – or save a life. Every worker should know them and what they mean” (Barrett, 2024).
“In the 1960s, unions helped mobilize hundreds of thousands of workers and their unions to push for federal legislation that ultimately resulted in the passage of the Mine Safety and Health Act of 1969 and the Occupational Safety and Health Act of 1970” (Rosner & Markowicz, 2020). |
The problem with hazard communications is that multiple signs create a condition similar to alarm fatigue. Dr. Green (2024) said that workers fatigued by warning signs began performing their jobs riskier due to the warning insensitivity. When healthcare workers see the same WARNING signs in the same places day after day, they become habituated to them and become as good as invisible. A fascinating study by Kim et al. (2023) reported that virtual reality (VR) accident training helped to decrease this sign fatigue, providing safer outcomes. Students who were tested for warning sign fatigue by Vance et al. (2017) forgot which signs they had been seeing regularly.
NIOSH has updated its list of hazardous drugs in healthcare settings every two years since 2010.
According to OSHA and NIOSH, the hierarchy of controls graph below shows how to eliminate hazardous chemical injuries in the workplace.
Figure 3. Hierarchy of Controls
Let’s imagine a hazardous chemical we work with, such as a fentanyl patch. Notice that the PPE is at the bottom of the chart, indicating it is the least effective measure, but we will wear gloves and a mask to administer or dispose of a used patch. We will wash our hands and discard the patch in a sharps container or a biohazard bag. Here, the hazard is accidental exposure of the HCWs or patients and families to the used fentanyl patch. The patch retains enough fentanyl to overdose anyone or any animal that ingests the gel, which is stronger than the proposed actual dose delivered.
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According to OSHA, manufacturers of hazardous chemicals, including drugs, must have signage of danger. Hazardous pharmaceuticals must follow Hazardous Communication Standards (HCS) 29 CFR 1910.1200. The manufacturer and the importer are the primary ones responsible for labeling and Safety Data Sheets (SDSs). The HCS provides the workers who deal with these hazardous chemicals or drugs with the right to have all the information in the workplace for their safety. Suppose the manufacturer fails to provide SDS for the chemical. In that case, the employer is held responsible for obtaining them but not for incorrect information if they act in good faith. Chemicals in the healthcare environment may cause acute toxicity or result in small and continuing damaging exposures over time. There are many hazardous chemicals used in laboratories and pharmacies. Those HCWs are trained to use a vent hood and various forms of PPE to protect them from accidental inhalation or topical exposure. OSHA's recommendations for Respiratory Protection Standards are found here(OSHA, n.d.a). OSHA also requires recertification of the vent hoods and cabinets every six months, and whenever they are maintained or replaced. Many drugs are dangerous to handle. Fentanyl (liquid, gel, or solid) in tiny amounts is deadly to breathe or ingest. Fentanyl gel or liquid and other opiates are dangerous to handle without gloves as well. “Anticancer drugs can be inhaled or absorbed through the skin; cutaneous absorption has been observed for cyclophosphamide, 5-fluorouracil, and methotrexate, also after the use of Personal Protective Equipment (PPE)” (Charlier et al., 2021). PPE, such as gloves, must be rated for chemical exposure.
A popular hospital cleaning product (a sporicidal) that contains a mixture of hydrogen peroxide, peracetic acid, and acetic acid was found to be a lung and skin irritant and to be an asthma gene after many years of complaint (Blackly et al., 2023; Evans, 2016). Eventually, complaints were made directly to OSHA. NIOSH investigated and recommended hospitals perfect the dilution amount, provide better ventilation, and that workers use PPE. The chemical reaction fumes around the users did not rise to the limits of unsafe use. The manufacturer had labeled the cleaner with no health warnings at diluted strength (except not to swallow it) and no instructions for PPE use when diluted on the SDS sheets; see sections 4,6,8 and 11 of the MSDS Oxycide Daily Cleaner Professional Grade (Ecolab, 2019). In this case, the manufacturer is responsible for healthcare workers who allegedly sustained irreversible skin and lung conditions from the sustained (unprotected) use of the very popular hospital cleaning product. Many healthcare workers who were reportedly injured by this cleaner have filed suits against the manufacturer. This product is still being used in hospitals and other healthcare facilities.
Points to consider:
This is a severe example of what can happen when typically medically harmless chemicals change due to a secondary influence and become deadly toxic.
Fearn’s (2023) account of a patient in Southern California in 1994 is an example of chemical changes resulting in toxic gas. The patient was aged 31 and dying of stage 4 cervical cancer at home. She was not taking conventional Western cancer treatments. Grant et al. (1997) and the scientists of the Lawrence Liverpool National Laboratory believe she was using dimethyl sulfoxide (DMSO), a chemical solvent sometimes used by naturopathic healers to decrease pain and as an alternative cancer treatment (her family disagrees). DMSO is used by prescription to help carry therapeutic amounts of medications through the skin in several disorders (Saling, 2023). The medical form of the natural chemical is pure. The industrial form available has multiple impurities transported through the skin, leaving a garlicky or oniony smell in high concentrations. She had been exhibiting nausea and vomiting at home for several days and had developed labored breathing and palpitations. She was rushed to a hospital emergency room in a state of cardiac instability. An ED nurse noted that she had a garlicky odor and an oily appearance on her skin. Medical scientists believe (in retrospect) the chemical DMSO, which was applied to her skin, was changed in her blood by the oxygen administered in the emergency room. It changed from DMSO to DMSO2 (dimethyl sulfone), which was later changed from DMSO2 to DMSO4 (dimethyl sulfate) (crystalizing) when her blood was exposed to the 67-degree environment when drawn and by cardioversion electric shocks in the ER. DMSO4 is a highly toxic chemical (Grant et al. 1997). The people standing within 2 feet of her when her blood was drawn became very ill and fainted. One resident physician was hospitalized in the ICU for two weeks. The department was evacuated of patients and most of the staff, except those attempting to stabilize the patient. Of the more than 40 healthcare workers, 28 were affected by at least one symptom of DMSO4 poisoning. The patient died during the visit due to her advanced cancer, which had caused her kidneys to shut down, precipitating her cardiac dysrhythmias and likely the build-up of DMSO in her blood (Fearn, 2023; Grant et al., 1997).
Points to consider:
According to L.K. Boerner in Chemical and Engineering News, in November 2019, a worker was killed in a popular national restaurant franchise in Massachusetts by an accidental mixture of chemical cleaners. He was the manager, and 11 other workers who became ill survived. It seems that one employee had spilled a descaling agent (intensely concentrated phosphoric and nitric acids) used for grills onto the floor in the kitchen area and did not clean it all up. Later, another employee used a strong concentration (10-12%)of MSDS POWER FRESH BLEACH here Hospital Grade for floors in the area, which caused a chemical reaction that turned into a green bubbling area that released fumes. The deadly gas created by the spill was chlorine gas, once used in chemical warfare in World War I. The employee immediately realized something bad was happening because of the smell, and the restaurant customers and workers were evacuated. However, the manager returned to the kitchen area to try to clean up the chemicals independently and was overcome by the poisonous gas. EMS transported him and 13 others. He died at the hospital later that day. Four others stayed the night in the hospital. Fortunately, someone thought to call 911 and report what was happening. The fire department was trained in hazmat cleanup and removed the spill safely.
Points to consider:
OSHA ensured we have Safety Data Sheets (SDS). These were formerly known as material safety data sheets (MSDS). What is found on every SDS for the occupation sectors.
SDS contents include (in part):
Out of 16 sections, the SDS sheets have nine
For a sample of an SDS of a chemical floor cleaner, go to MSDS Power Fresh Bleach Hospital Grade.
Daniqia and Hassan are patient care assistants working to get all the residents at the rehab facility weighed for the week. Mr. Williams is a 64-year-old male patient who was ambulatory but has had recent knee surgery and is a 2+ max assist patient. Mr. Williams’s last weight was 397 pounds (180.5 Kg). Hassan remembers that the last time he weighed Mr. Williams, he and the patient almost fell. Because of this previous near fall, he and Daniqia planned to use the lifting equipment with a scale kit.
Both employees don nonsterile gloves and explain the lift scale apparatus's purpose and how they will use it. Moving the sling apparatus to the bedside, they plug it in and unhook the sling straps. First, Daniqia checks the max weight allowance to ensure the lift apparatus is strong enough to lift the patient safely. They instruct Mr. Williams to roll to one side as they slide the sling across the bed to his back. Rolling him over it and to the other side, they straightened out the sling behind him. Hassan lowers the lifting arm with the attached scale to the straps and fastens them securely. Daniqia zeroes out the scale, sets it for kilograms, and turns it on. Explaining what they are doing at every step, she lifts the patient with the machine enough to swing him out to the bedside and records his weight. Hassan moves Mr. Williams back over the bed and lowers him down to the bed surface, removing the sling by asking Mr. Williams to roll over and back again. The entire process took about eight minutes. At first, Mr. Williams was a little afraid of the sling and the lift; however, when he saw how well it worked and how comfortable it was, he reported he was willing and able to do that again.
Points for Consideration:
“WMSDs (Workplace musculoskeletal disorders) are complex disorders which require identification and control of relevant physical and psychosocial workplace hazards, yet findings from the current study suggest that tools are not being effectively used to support mitigation of workplace physical and psychosocial hazards.”
Safety equipment is mandated; however, employers and employees must use it to prevent injury. Unfortunately, OSHA cannot mandate the availability of time to use safety measures, as this concerns employee-to-customer ratios. More reasonable (given time constraints) mandated employee-to-customer ratios have been hard fought, with employer profit/loss margins and politics being the main culprits.
Organizations and agencies have not mandated the nurse-to-patient ratio to date except in two states, MA and CA, and partially in a few other states (ANA, 2023). A well-planned and informative study by Lasater et al. (2021) encompassed 116 hospitals and 417,861 Medicare medical and surgical patients all over New York. In the study, 2,747 Registered nurses for two years were asked, “How many patients did you have on your last shift”? The responses varied from as little as 4.3 to 10.5 patients per nurse, with an average of 6.3 patients per nurse (6.9 in New York City proper). Then, Lassater et al. (2021) studied statistics from the Centers for Medicare and Medicaid Services, MEDPAR, and Services Impact Files. These data sources incorporated Medicare Claim Data, mortality, length of stay, and readmissions within 30 days of all 417,861 patients. This study concluded that higher nurse-to-patient ratios save lives, reduce readmissions, and lower hospital costs. It is generally known and accepted that higher staff-to-patient ratios produce greater safety from staff musculoskeletal injuries (Lee et al. 2021). There was a bill in Congress and the Senate to make the nursing ratios a matter of law nationwide. A supporting statement released by the ANA stated,
“ The American Nurses Association (ANA) supports the Nurse Staffing Standards for Hospital Patient Safety and Quality Care Act (H.R.2530 and S.1113), which would establish minimum nurse-to-patient ratios for every hospital…and provide whistleblower protections for nurses who choose to advocate for the safety of their patients” (ANA 2023).
However, the bills were introduced and did not come into consideration.
For the complete ANA press release, go here
Go here for the OSHA Safe Patient Handling publication (OSHA, 2014).
How can healthcare employees spot risks that should be covered by OSHA or need reporting? Workers know they can clean up tripping, slipping, and fall hazards.
What are the red flags?
The employee sometimes finds an unsafe condition by almost being injured. Sometimes, a worker may discover a danger by injury (see case study 3). Healthcare workers can request to see all safety reports for their workplace facility. Online, you can check your company’s record of violations. Employees can call OSHA or go online to report safety violations or new risks in their workplace anonymously.
Contact information for notifying OSHA is 1-800-321-OSHA, or you can find it online here(OSHA, n.d.c).
You can get involved in the safety culture of your workplace, state, or nation by joining work committees and healthcare worker’s associations such as the ANA, which has four million members nationally. Many are lobbying Congress for safer workplaces. Those workers using the same equipment and safety guidelines that are nevertheless not protected by OSHA standards should consider getting involved in the attempt to encourage legislative support for increased, inclusive worker safety regulation in our country.
In an article in the National Institutes of Health Library, Wizner (2021) explains that in 2018, California's Worker's Compensation cost was $23.5 billion. Because of the extensive database the Wizner study used, the data may apply to all HCWs nationally (2021). These graphs show the injury rate across the four healthcare settings and the eight job types injured in those four settings over ten years.
Figure 4. HCW injury by setting
(Wisner et al., 2021)
Healthcare workers in hospitals and nursing/residential care were the most injured on the job, with nurses' and nurses’ aides being the highest. Back pain was the highest musculoskeletal disorder. HCWs and administrators have to work together to help prevent injuries (AlJabri et al., 2020)
Fig. 5. Medical and occupational injuries by position
(Wisner et al., 2022)
It should be assumed that any employer would be morally, financially, and logically on board with employee safety and, by extension, customer safety. However, there is a continuing need for OSHA inspections of healthcare workplaces and other occupational sectors. Employers, in turn, are offered training materials and safety advice on request for free without penalty. OSHA’s Section 5(a)(1) of the Occupational Safety and Health Act, also known as
Employers are required by OSHA Safety and Health Management Systems Standards to provide safety and prevention training regarding known and common likely workplace dangers. In healthcare, there are many, such as needle sticks, exposure to toxic drugs, violence, infection, chemical contact reactions, body mechanics failures, slips and falls, and others. Workplaces must have emergency response plans and specific training in place in case of known unlikely danger possibilities, such as fires, explosions, unsafe weather events, or major catastrophes. Records of any injuries or deaths must be kept.
OSHA can fine noncompliant employers with the full weight of the US government behind the agency. For “Willful” (intentionally, knowingly) safety violations, the fine can be as much as $160,323.00 per violation. If they have already been warned or fined for a violation and have not abated the issue, they can be fined up to a maximum of $16,131 per day for up to thirty days. If a violation is repeated in the future, there will be another $161,323.00 fine. If a company commits a “Serious” violation, this could be up to $16,131 per violation. States with their own OSHA entity must have max fines at least as “effective” as OSHA’s Federal fines. State and local government employers are not required to be fined for citations, although they can.
According to Emily Mibach of The Daily Post, in October of 2023, a Bay Area nurse who works for Kaiser Healthcare System was moving a metal bed in the interventional radiology department anteroom for Magnetic Resonance Imaging (MRI) after preparing the patient to have an MRI. The MRI has a magnetic force that is 300 times stronger than that of a refrigerator magnet. To do this, she passed by where the door to the MRI room was inadvertently left open during the operation. Unfortunately, the MRI machine was in use at the time. The powerful magnets of the MRI pulled the metal bed abruptly, crushing the nurse between the metal bed and the MRI machine. OSHA reported, “She suffered injuries to her pelvis, right leg, and abdomen, according to documents the Post obtained from the California Occupational Safety and Health Administration. She spent several days in the hospital recovering (Mibach, 2023).”
OSHA reported that the nurse also had a severe laceration that required surgery. The nurse reported in a KTVU article, “Basically, I was running backward; if I didn’t run, the bed would smash me underneath."(Jaroz, 2023). OSHA fined Kaiser $18,000.00 for the safety violation of not having a plan to keep the door shut when the machine was in use. Kaiser reported that hazard communication signage and training on MRI safety were in place. As you might expect, multiple meetings occurred within hours of the incident to attempt to prevent such an accident in the future. The spokesperson for the Kaiser Healthcare System reported that they cooperated with investigators from the U.S. Department of Health & Human Services, Centers for Medicare and Medicaid Services (CMS), and Cal/OSHA. Multiple control areas were adjusted, such as personnel training, policy and procedure changes, and ensuring the system was aligned with the American College of Radiology Safety Guidelines. Ultimately, the Centers for Medicare and Medicaid approved the action plans. For a KVTU interview (Jaroz, 2023) with the nurse and a photo of the bed trapped in the MRI machine, go here.
Points to consider:
Figure 6. MRI Patient Safety Poster
(PA Patient Safety Authority, 2018)
A multitude of strategies exist to prevent healthcare worker injuries. Many studies have been written and reviewed to determine what is needed to avoid direct patient care and non-direct healthcare worker injuries. The World Health Organization (2022) has written a comprehensive e-book to help companies organize their occupational health and safety programs. Any worker can read these for free online. See “Resources” below. A quick review of the number of articles written since 2020 from Google Scholar produces 17,600 using the term “Healthcare workers injury in the workplace.” Various injury prevention strategies noted are:
The creation of OSHA over 50 years ago was initially meant to help protect specific workers in an industrialized, for-profit America from literally dying on the job (Rosner & Markowitz, 2020). Over the years, OSHA has become more generalized, covering Americans with a few exceptions.
Thanks to OSHA, we have mandates for SDS for all the hazardous chemicals we might encounter within our workplaces. We have personal protective equipment we don’t have to pay for to do our jobs. We are trained (in a language we can understand) to find the safety data sheets and how to read them. The SDS is now compliant with the rest of the world (GHS) in the 16 areas of chemical property information. We know to look at section number 16 (MSHI) of drug package inserts for hazards of drug handling. We have hazard communication regarding fire safety training, such as RACE and PASS, to help us remember what to do in a fire emergency. We have hazardous communication in every area of the healthcare worker’s environment, such as radiation, lasers, dangerous machinery, gases, and chemicals. While study after study shows conclusively that the safety of HCWs and patients depends on staffing ratios, healthcare administrative buy-in, and OSHA compliance, we still have no OSHA mandate for nurse-to-patient ratios.
CEUFast, Inc. is committed to furthering diversity, equity, and inclusion (DEI). While reflecting on this course content, CEUFast, Inc. would like you to consider your individual perspective and question your own biases. Remember, implicit bias is a form of bias that impacts our practice as healthcare professionals. Implicit bias occurs when we have automatic prejudices, judgments, and/or a general attitude towards a person or a group of people based on associated stereotypes we have formed over time. These automatic thoughts occur without our conscious knowledge and without our intentional desire to discriminate. The concern with implicit bias is that this can impact our actions and decisions with our workplace leadership, colleagues, and even our patients. While it is our universal goal to treat everyone equally, our implicit biases can influence our interactions, assessments, communication, prioritization, and decision-making concerning patients, which can ultimately adversely impact health outcomes. It is important to keep this in mind in order to intentionally work to self-identify our own risk areas where our implicit biases might influence our behaviors. Together, we can cease perpetuating stereotypes and remind each other to remain mindful to help avoid reacting according to biases that are contrary to our conscious beliefs and values.