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Help - Test Won't Grade

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Test Won't Grade

Last Updated: Thursday, October 27, 2022
Created On: Sunday, December 15, 2019

In order for the test submission button to function properly, you must have cookies and javascript enabled for the web browser being used, as well as a stable internet connection. The online diagnostic at www.supportdetails.net can verify right away if cookies and javascript are active.


Important: If you have verified that you have both cookies and javascript enabled, and you have a stable internet connection, but are still unable to grade your test, the issue is most likely related to the browser being used. If you are using Chrome or Safari, please clear the cache history file, close all open browser windows and/or tabs, and then relaunch a fresh browser and login session to try grading again.


Alternatively, a different browser could be used to assist in troubleshooting test grading issues.

 

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