Help - Purchases

CEUFast.com is a leading provider of continuing education for healthcare professionals. We stand by the quality of our services and offer a hassle-free, 30-day money-back guarantee, provided the following conditions are met: Refund Requirements: The refund request is submitted within 30 days of the purchase. No certificates have been printed, emailed, or saved after the subscription purchase. No certificates have been electronically reported. Exception: Duplicate payments or charges on the same account. For more information, please review our Terms of Service for complete details on our refund policy. To request a refund, please submit your request via our Contact Form. Once your eligibility is confirmed, a refund will be issued promptly.

You may have registered more than one account and could be logging into a different account than the account you purchased a subscription on. Please contact us at https://ceufast.com/help and provide your first and last name. Other information that could help us locate duplicate accounts would be the phone number, license number, email and/or mailing address.

CEUfast is a subscription based service. Currently, courses are not sold individually. For just one low rate, you can have unlimited access to all certificates for one or two years from the date of purchase. There are no auto-renewals and no added or hidden fees.

Already registered with CEUfast If you have already created an account with CEUfast you can purchase a subscription at any time by following these steps: 1. Click the "My Account" button and log into CEUfast. 2. From the My Account page in the "Account Status" area click on the "Purchase Subscription" button 3. Enter your credit card information and click the "I Accept, Process My Payment" button. Never registered with CEUfast If you have never created an account with CEUfast in the past you can register and purchase a subscription by following these steps: 1. Go to CEUfast.com and click the "Start Today" button. 2. Click the "Subscribe Now" button. 3. Complete all the required fields for registration and payment and click the "I Accept, Process My Payment" button.

It is completely safe and secure to use your credit card for processing your payment through CEUfast.com. We have a verified and trusted 128 bit enhanced encryption certificate from DigiCert. This enables our server and your web browser to communicate securely using Secure Socket Layers (SSL). The information going to our web server from your browser and back are encrypted. Using your credit card on CEUFast is safe and more secure than using your credit card at a retail store where a clerk and others actually get to touch and see your credit card. Our system simply captures the number securely and then contacts the credit card company to obtain the approval number we need for the transaction. During checkout the website automatically switches to Secure Mode "https://" when asking for your credit card or checking account information. You can also use CEUFast.com in secure mode all the time by going to  https://ceufast.com.

We accept checks and money orders in US Funds from US financial institutions. Checks from foreign banks cannot be accepted due to the processing costs. Checks are posted approximately 7 - 14 business days after we receive them. Credit for subscriptions will not be posted until the check clears. It is important to be aware that paying by check can be a long process. If you need to renew your license within 30 days, we recommend that you pay by credit card for immediate access to certificates of completion. Please Note: CEUfast online credit transactions are conducted on our secured site, via 128 bit enhanced encryption certificate from DigiCert. Credit transactions through CEUfast are more secure for consumers than payments made by check or money order, as they do not rely on postal service (third party) intervention. In addition, credit card companies provide consumers protection from all fraudulent charges. If payment by standard bank-issued credit card is not an option, another alternative is purchasing a prepaid Visa, MasterCard, Discover, or American Express card; typically available at any retail or convenience store. After reviewing the aforementioned details about purchase options, if paper payment is still preferred, then checks or money orders should be made payable and mailed to: CEUFast, Inc. 156 SW Kelliche Gln Lake City, FL 32024 Please include the first and last name, along with the login ID, associated with the payment to ensure that the correct account is properly credited for the transaction.

To take advantage of promotional codes they must be entered and applied on the payment page prior to completing the payment process. To use a promotional code: 1. Log into CEUFast.com with your username and password. 2. From your account home page, in the "Account Status" section, click the purchase button 3. On the payment information page, click the "Have a Promo Code?" link. Enter the promotional coupon code you have and apply it. After the balance updates with the discounted rate, enter your payment information and complete the payment process. Note: Please make sure to click the "Have a Promo Code?" link to apply the discount before continuing with your purchase.