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Test Won't Grade

Last Updated: Friday, August 18, 2017 3:24 PM
Created On: Wednesday, October 05, 2011 6:35 PM

In order for the test submission button to function properly, you must have cookies and javascript enabled for the web browser being used. The online diagnostic at http://www.supportdetails.com/ can verify right away if cookies and javascript are active.

Important: If you have verified that you have both cookies and javascript enabled, but are still unable to grade your test, the issue is most likely related to the browser being used. If you are using Chrome or Safari, please clear the cache history file, close all open browser windows and/or tabs, and then relaunch a fresh browser and login session to try grading again.

Alternatively, a different browser could be used to assist in troubleshooting test grading issues.
 

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